How the Subscription Works

• How do I select my meals?
• I forgot to skip a delivery and would like to cancel it. Is it possible?
• How long do I have to choose my recipes or to modify my box?
• How do I skip a delivery or change its date or associated address?
• How does the Cook it subscription work? Will I automatically receive a box each week?
• What’s new in the ready-to-eat plan?
• What's new in the ready-to-cook plan?
• Is there a minimum number of portions I have to add to my box?
• What’s plan flexibility?
• What’s the hybrid plan?
• How can I modify my credit card?
• How can I change the number of recipes or of portions?
• Which payment methods are accepted?
• How can I modify my delivery address?
• How do I change my current plan to a hybrid plan?
• Can I modify my plan at any time?
• Can I pause my subscription? How does it work?
• Can I reactivate my account whenever I want after I paused it?
• I paused my subscription, but an order has already been created and the transaction went through. Can I cancel the order?
• Will I lose my stars if I pause my subscription?
• Can I extend the pause on my subscription after 12 weeks?
• What’s new in the ready-to-eat plan?